An intervenor sits on a bench beside a client outside on a sunny day. The client uses ASL to have a conversation.

We’ll work towards implementing transparent and accountable practices, thereby creating a culture of innovation and excellence. 

How we’ll do it

 

  • We’ll determine appropriate business support services to maximize use of resources, efficiency, and effective operations with clear outcomes and measures. 

  • We’ll build a sustainable infrastructure to meet future organizational and service needs. 

  • We’ll pursue continuous improvement in everything we do by leveraging processes such as regular client and staff exit interviews, satisfaction surveys, and check-ins. 

  • We’ll report on the progress of our strategic plan each year through our annual report.