Job Title: Specialist, Intervenor for the Deafblind community

Term: Full Time

Location: Ottawa, ON


In covering a broad range of duties and responsibilities include acting as a communicator and sighted guide to individuals with combined loss of hearing and sight. The incumbent provides access to information and facilitates the interaction between the individual and their environment.

Essential Functions

This position entails, but is not limited to the following general responsibilities:

• Works with the Manager/Coordinator Deafblind Services, to effectively meet the needs of the individual.
• Supports the acquisition of alternative communication skills such as Two Hand Manual, American Sign Language, Fingerspelling, Braille.
• Provides one-to-one service and support to individuals who are deafblind in the home or in the community provides access to information for individuals to make an informed decision, and to act as interpreter, and sighted guide.
• Assists individuals with tasks as required, i.e. phone calls, grocery shopping, medical appointments, etc.
• Perform administrative duties such as reports upon request and service tracking.
• Assists individuals in the acquisition and use of assistive devices.
• Assists in public awareness education and in-service training.
• Assists in accessing CNIB services as well as community services.
• Assist individuals with the use of technical devices.
• Assist in accessing information from newspapers, television and radio in their preferred method of communication.
• Facilitate the communication between individuals and their environment.
• Provide intervention services at CNIB retreats (i.e., workshops, retreats, CNIB camps)
• Work as part of a multi-disciplinary team.
• Assist client in pursuing community-based recreation, education, vocation, social and self-advocacy.
• Assist client in achieving goals, determined by client, and recording information in an IPP.
• Support client in Literacy and learning opportunities.

Builds relationships with individual by supporting their daily needs and acting as a communicator with other people.
Liaises with other team members and other CNIB service staff.
Builds and maintains relationships with other external stakeholders and community groups and agencies.
Assists with the training, placement, and supervision of volunteers and students as required.
• Ability to work in a team environment such as “team intervention”

Problem Solving/Time Frame of Impact:
Ability to creatively and quickly problem solve to respond to the individual’s needs

Decision Autonomy:
• Committed to maintaining confidentiality and privacy
• Has latitude in making decisions about individual assessments, counselling and crisis intervention.
• Judgment is also utilized when making decisions about whether to refer individuals to other services or agencies.

Takes initiative in finding new ways to assist individuals in their daily routines.
Keeps abreast of new technologies, technical skills and terminology, and trends in the field of intervention
• Facilitate and enhance team efforts on a professional level and share specialized knowledge, sources, experiences, concepts and skills.

Qualifications :

Knowledge and Skill Requirements:
• Demonstrated understanding of theories and principles of intervention.
• Knowledgeable about deafblindness and common associated health related concerns in all life stages (children to seniors)
• Knowledge of multi communication methods i.e. Two Hand Manual, American Sign Language, etc.
• Well-developed communications and interpersonal skills.
• Well organized with the ability to time manage and set priorities.
• Demonstrated good customer service with a supportive attitude.
• Self-directed, organized, and attention to detail
• Demonstrated individual centred approach and commitment
• Mature and professional attitude
• Adheres to the Code of Ethics and Code of Conduct set forth by the Deafblind Services Program

Experience and Education:

A diploma or degree in intervention for Deafblind individuals or related work experience in the field of Deafblindness would be an asset.

Experience or a willingness to learn and practice alternate formats of communications i.e. Two-Hand Manual, American Sign Language, etc.

Willingness to learn Braille.

Good command of relevant computer applications.

Work Environment:

• Most service is provided in individual homes and/or community, with some tasks run out of the CNIB centers.
• Travel will be required
• Ability to work flexible hours.

Closing Date for Applications: January 31, 2020

Please Send the Application To: and quote the job title, Term & Location in the subject line
Please send cover letter and resume; and mention how you learned of this position.
CNIB Deafblind Community Services is committed to Employment Equity and Diversity based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity. If you need this job posting in an alternative format or if you require accommodation measures, please let us know and we will work with you to meet your needs at every stage of the recruitment and selection process.
Please note that the successful candidate will be required to pass a Vulnerable Sector Check.
We thank all applicants for their interest in CNIB Deafblind Community Services, however, only those selected for an interview will be contacted.