CNIB Deafblind Community Services and COVID-19

Learn more about the steps we’re taking to ensure the health and safety of our clients and staff.

CNIB Deafblind Community Services has been watching the latest news about the COVID-19 pandemic and are following all public health instructions, including recommendations from the World Health Organization, Government of Canada, and federal and provincial health authorities.

 As the situation is constantly changing, we will continue to act based on the most up-to-date advice from Canadian public health authorities. As we continue through these uncertain times, DBCS will continue to provide the highest standard of services to our clients.

Essential Services

Recently, DBCS has established our essential services, which will be prioritized for clients based on urgency, client needs and risk factors.

These essential services have been defined as:

  • Medical, legal, food and financial services
  • Emergency Guide Dog services
  • Emergency intervenor services

To learn whether you or someone you know is eligible to receive these essential services, please contact us.

Contact CNIB’s Emergency Intervenor Program

In an Emergency

Toll-free phone: 1-855-862-6001
TTY: 1-855-862-5999
SMS: 905-745-7112
Email: cnibdbs@answerplus.ca

Learn more about DBCS’ Emergency Intervenor Services

COVID-19 Resources

It is important that during these uncertain times, we all keep as informed as possible by following instructions and resources from our local public health organizations.

We encourage all DBCS clients and staff to regularly refer to these resources to ensure that they have the most up-to-date and accurate information possible.

World Health Organization (WHO)

Government of Canada – Public Health

Access the Government of Canada’s COVID-19 Self Assessment Tool

Ontario Telehealth

Toll-free: 1-866-797-0000

Toll-free TTY: 1-866-79